Privacy Policy

1. Introduction

Effective date: October 5, 2026

This Privacy Policy explains how Kept (the "App") handles information. The App is operated by Jung Yook Ban, an individual developer located in California, United States ("we," "us," or "our"). By downloading or using the App, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with it, please do not use the App.

The short version

• Kept does not require an account, and we do not ask for your name, email or password to use it.

• What you enter in Kept (your answers, your partner's name and number, rituals, journal entries, love notes and photos) is stored on your device. The App does not send it to us or anyone else, and we cannot see it.

• The App contains no third-party analytics, advertising or tracking tools.

• Payments are handled by Apple, and we use RevenueCat to check your subscription status. We never receive your payment details.

• We do not sell your personal information, and we do not use it for advertising.

• If you email us or leave feedback, we receive only what you choose to send.

2. Information we collect and how it is used

2.1 Information stored only on your device. When you use the App, you may enter or create: your first name; your partner's first name; the date your relationship began; your answers to onboarding questions; ritual, streak, badge and game activity; journal entries, reflections and love notes; saved date ideas; your reminder time and appearance settings; an optional profile photo; and, if you choose to save it, your partner's phone number. This information is stored locally on your device so the App can personalize your plan, show your progress and fill in messages for you. We do not transmit it to our servers, and we do not have access to it.

2.2 Information about your partner. The App lets you enter your partner's name and, optionally, their phone number. This information stays on your device and is used only to personalize the App and pre-fill messages you choose to send. Please only enter information about your partner that you have their permission to use.

2.3 Messages you send. When you tap a "Send" button, the App opens Apple's Messages app (or your device's share sheet) with suggested text. You decide whether to send it. Messages are sent by Apple or the app you choose, not by us, and we do not receive their content.

2.4 Purchase and subscription information. Subscriptions are purchased, processed and managed by Apple through the App Store. The App uses Apple's StoreKit framework and RevenueCat, a subscription management service, to check whether you have an active subscription or free trial and to restore purchases. RevenueCat receives your purchase and subscription history and an anonymous app user ID generated by the App. It does not receive your name, email address, payment card details or anything you enter in the App. We can see subscription status and purchase history linked to that anonymous ID in RevenueCat, but we cannot connect it to your identity. Apple handles your payment information under Apple's own privacy policy, and RevenueCat processes purchase information under its own privacy policy.

2.5 Information you send us. If you email us, use our help center, or submit feedback or feature requests, we receive the information you provide, such as your name, email address and the content of your message. We use it to respond to you, provide support and improve the App.

2.6 How we use information. We use the information described above to provide and personalize the App; process and verify subscriptions; respond to support requests; maintain the security and integrity of the App; comply with legal obligations; and enforce our Terms of Use. We do not use your information for targeted advertising, and we do not make automated decisions about you that have legal or similarly significant effects.

3. Device permissions

The App asks for the following permissions only when you use a related feature. You can change them at any time in your device's Settings.

• Notifications: to send your daily ritual reminder and a reminder before a free trial ends. Reminders are scheduled on your device, and no push notification server is used. Reminder text may include your partner's name and can appear on your lock screen, depending on your notification settings.

• Camera: to take a profile photo, only when you choose to.

• Photos: the App uses Apple's photo picker, which lets you choose a single photo without giving the App access to your photo library. If you choose to save an image (such as a love note) to your Photos, iOS may ask for permission to add it.

The App does not access your contacts, location or microphone.

4. Third-party services and sharing

We do not sell, rent or trade your personal information, and we do not share it for cross-context behavioral advertising. We share limited information only with the service providers below, and only as needed to operate the App:

These providers process information under their own privacy policies and, where applicable, their agreements with us. We may also disclose information if required by law, subpoena or other legal process; to protect the rights, property or safety of us, our users or others; or in connection with a merger, sale, financing or transfer of all or part of our business, in which case this Privacy Policy will continue to apply to the transferred information.

If we add analytics, crash reporting or advertising measurement tools in the future, we will update this Privacy Policy and the App's App Store privacy details before doing so, and we will ask for your permission where the law or Apple requires it.

5. Storage, retention and security

On-device data remains on your device until you delete it in the App or delete the App. Deleting the App permanently removes this data, and we cannot recover it for you. Your device may include App data in iCloud or computer backups according to your device settings; those backups are controlled by you and Apple, not by us.

Information you send us is kept only as long as needed to respond to you and for legitimate business, legal or accounting purposes, and then deleted.

Purchase information is retained by Apple and RevenueCat according to their policies and legal requirements.

Security. Keeping your data on your device, with no accounts and no servers of our own, limits what could be exposed. App data is protected by iOS data protection. No method of storage or transmission is completely secure, however. You are responsible for securing your device with a passcode, Face ID or Touch ID. Anyone with access to your unlocked device may be able to view your entries, and the App's home screen widget and reminders may show information such as your streak, a ritual title or your partner's name on your home or lock screen. You can remove the widget or change notification previews in your device Settings.

6. Children

The App is intended for adults in relationships and is not directed to children. You must be at least 18 years old, or the age of majority where you live, to use the App. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.

7. Your choices and privacy rights

Controls in the App and on your device. You can edit or delete your entries in the App; erase everything at once with Delete all my data in the App's Profile settings, which removes your saved data, settings, widget data and scheduled reminders; export your journal; turn off reminders; change camera and notification permissions in your device Settings; and remove all App data by deleting the App. You can manage or cancel your subscription at any time in your Apple ID settings (Settings → [your name] → Subscriptions).

Requests to us. Because the content you create in the App stays on your device, we do not hold a copy of it. For information we do hold, such as support emails and feedback, you may ask us to access, correct or delete it by emailing support@keptcouples.com. We may need to verify your identity before acting, and we will respond within the time required by applicable law. We will not discriminate against you for exercising your privacy rights.

California residents. In the preceding 12 months we have collected the categories of information described in Section 2, from the sources and for the purposes described there, and disclosed them only to the service providers in Section 4. We do not sell or share personal information as those terms are defined under California law, and we do not use or disclose sensitive personal information for purposes that would require offering a right to limit. Depending on applicable law, you may have the right to know, access, correct and delete personal information, and to designate an authorized agent to make a request on your behalf.

Do Not Track. The App does not track you across third-party apps or websites, so it does not respond differently to Do Not Track or similar signals.

Users outside the United States. We are based in the United States, and the information described here may be processed in the United States and other countries where our service providers operate. Where local law, such as the GDPR in the European Economic Area or the UK, gives you additional rights, including rights to access, correct, delete, restrict or object to processing, or to complain to your local data protection authority, you may contact us to exercise them. Our legal bases for processing are performing our contract with you (providing the App and your subscription), our legitimate interests (support, security and improving the App), and compliance with legal obligations.

8. Not professional advice

Kept offers general relationship activities for entertainment and connection. It is not therapy, counseling or medical, psychological or legal advice, and it is not a substitute for a licensed professional. If you or someone you know is in danger or experiencing abuse, contact local emergency services.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will change the effective date above, and if the changes are material we will provide notice in the App or by other reasonable means before they take effect. Your continued use of the App after changes take effect means you accept the updated policy.

10. Contact us

Questions or requests about this Privacy Policy or your information:

Email: support@keptcouples.com