Support & FAQ
How to reach us and answers to common questions.
Written By Eric
Last updated 18 days ago
Need help with Kept? Email us at support@keptcouples.com and we'll reply within 1-2 business days.
FAQ
How do I cancel my subscription?
In Kept, go to Profile and tap Manage subscription. Or on your iPhone, open Settings › Apple Account › Subscriptions › Kept, then tap Cancel Subscription. You'll keep access until the end of your current period.
How do I restore my purchase?
Open Kept, go to Profile, and tap Restore purchases. Make sure you're signed in with the same Apple Account you used to subscribe.
Does my partner need the app?
No. Kept works on one phone. Pass it over to play a game together, or send a ritual to your partner by text, and they just reply. No second download or account needed.
Where is my data stored?
Everything stays on your iPhone. We don't have accounts or servers. To erase it, go to Profile › Delete all my data.
Can I suggest a feature?
Yes! Visit keptcouples.featurebase.app to share ideas and vote on what we build next.
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